Returns/Refund Policy

Welcome to the returns page.

We know returning a product can be a stressful experience.

We apologize in advance if you are unhappy with the product your received.

Please know from this point we're going to try and make the following process as smooth as possible. Follow our policy below and together we will get through this stress free! 

 

Return Policy

• Within 30 days of receiving the product, no matter the reason you may return your order back to us with a guaranteed full refund or replacement mouse pad/desk mat.
• If 30 days have passed, please get in touch and we can discuss an appropriate solution. 

'No Questions Asked'

For quality assurance reasons we will ask you why you would like to return the mousepad, but otherwise, any reason is accepted.

How to Return

Please send us an email to us support@animepads.zendesk.com along with your order number. We will get back in touch with your to begin the returns process.